Question 1

What are your transcription services?

Accepted Answer

We provide high-quality, human-generated transcription services for academic research, interviews, focus groups, medical reports, and business meetings. Our team of U.S.-based professional transcriptionists ensures 99%+ accuracy, confidentiality, and secure processing.

Question 2

How much does transcription cost?

Accepted Answer

Our transcription services start at $1.99 per audio minute for Standard (one-on-one interviews) and $2.69 per audio minute for Plus (group interviews with 3+ speakers). We offer university rates for academic institutions. Premium multi-language transcription has custom pricing.

Question 3

How do you handle data security?

Accepted Answer

Data security is our top priority. We operate on a fully encrypted platform that protects your sensitive files. Our U.S.-based transcriptionists sign strict NDAs to ensure confidentiality, and all files are processed with end-to-end encryption. We follow HIPAA guidelines to safeguard personal and medical information.

Question 4

What languages do you support?

Accepted Answer

We specialize in English transcription but also provide multi-language transcription and translation services in over 25 languages including Spanish, French, German, Mandarin, and more. We particularly specialize in Spanish transcription and translation with native-speaking professionals.

Question 5

What is your typical turnaround time?

Accepted Answer

We offer flexible turnaround times: Standard delivery (3-5 business days), Rush service (24-48 hours), and Custom deadlines available upon request.

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