Our Commitment to Accessibility

Landmark Associates, Inc. is committed to ensuring digital accessibility for people of all abilities. We continually improve the user experience for everyone and apply the relevant accessibility standards to ensure we provide equal access to all users.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible to people with a wide array of disabilities. Conforming to these guidelines helps make the web a more inclusive experience for all users.

Measures We Take

Landmark Associates takes the following measures to ensure the accessibility of our website and platform:

Semantic HTML for proper document structure and screen reader compatibility
Keyboard navigation support throughout the site, including a skip-to-content link
ARIA (Accessible Rich Internet Applications) attributes on interactive elements such as forms, modals, and accordions
Sufficient color contrast ratios for text and interactive elements
Alternative text for images and meaningful link descriptions
Responsive design that adapts to various screen sizes and zoom levels
Form inputs with proper labels, error messaging, and validation feedback

Compatibility

Our website is designed to be compatible with the following assistive technologies:

Screen readers (including NVDA, JAWS, and VoiceOver)
Screen magnification software
Speech recognition software
Keyboard-only navigation

Our website is designed to be compatible with recent versions of major browsers including Chrome, Firefox, Safari, and Edge.

Known Limitations

Despite our best efforts, some parts of our website may not be fully accessible. We are aware of the following limitations and are actively working to resolve them:

Some older PDF documents may not be fully accessible to screen readers
Certain third-party embedded content (such as video players) may have limited accessibility features
Some complex interactive elements may have reduced functionality with certain assistive technologies

We are continuously working to address these issues and improve the accessibility of our platform.

Voluntary Product Accessibility Template (VPAT)

A VPAT document detailing our conformance with accessibility standards is available upon request. Please contact us using the information below to obtain a copy.

Feedback

We welcome your feedback on the accessibility of our website and services. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Phone: (480) 922-1105
Email: support@thelai.com
Address: 2701 East Thomas Road, STE H, Phoenix, AZ 85016

We aim to respond to accessibility feedback within 5 business days.

Assessment Approach

Landmark Associates assesses the accessibility of our website through the following methods:

Self-evaluation using automated accessibility testing tools
Manual testing with keyboard navigation and screen readers
Ongoing monitoring and review of new features before deployment

This statement was last updated on February 6, 2026.

Accessibility Statement