Bookkeeper/Customer Service Administrator
Part-Time Position - Join our growing team
We're seeking a detail-oriented professional to manage our bookkeeping and provide excellent customer service support. This is a hybrid role perfect for someone who enjoys both numbers and people.
Position Details
Schedule
Part-Time
Flexible hours
Location
Hybrid (Remote + Office)
Compensation
Competitive pay
Based on experience
Key Responsibilities
Bookkeeping
- Maintain accurate financial records
- Process accounts payable and receivable
- Reconcile bank statements
- Prepare financial reports
- Assist with payroll processing
Customer Service
- Respond to client inquiries via email and phone
- Assist customers with account questions
- Coordinate with research teams
- Maintain client relationships
- Handle administrative tasks
Qualifications
Required Skills & Experience
- 2+ years of bookkeeping experience
- Proficiency in QuickBooks or similar accounting software
- Strong customer service skills
- Excellent written and verbal communication
- Detail-oriented with strong organizational skills
- Proficient in Microsoft Office Suite (Excel, Word, Outlook)
- Ability to work independently and manage multiple tasks
- Professional demeanor and positive attitude
Preferred
- Associate's or Bachelor's degree in Accounting or related field
- Experience in the research or professional services industry
- Bilingual (English/Spanish) is a plus
Why Join Landmark Associates?
Flexible Schedule
Work-life balance with flexible part-time hours and hybrid work options
Growth Opportunities
Join a growing company with opportunities for professional development
Meaningful Work
Support researchers making an impact in qualitative research
How to Apply
Ready to join our team? Please send your resume and a brief cover letter explaining why you're a great fit for this position to: careers@thelai.com
Subject Line: "Application: Bookkeeper/Customer Service Administrator"
About Landmark Associates: We are a leading provider of qualitative research support services, helping researchers worldwide complete their projects faster and more efficiently. Our team is dedicated to delivering high-quality transcription, translation, and research support services to academic institutions, market research firms, and organizations across the globe.