# Landmark Associates, Inc. (The LAI)

> Professional human transcription, translation, and research support services for academic and qualitative research since 1987.

## Company Overview

Landmark Associates, Inc. (The LAI) is the premier partner for researchers who demand excellence and precision. We serve prestigious universities, government agencies, and nonprofit organizations with human-powered transcription and translation services.

- **Founded:** 1987 (37+ years of experience)
- **Headquarters:** United States
- **Industry:** Academic Research Services, Transcription, Translation
- **Website:** https://www.thelai.com

## Key Differentiators

- **100% Human Transcription** - No AI or automated transcription. Every transcript is created by trained human professionals.
- **99% Accuracy Guarantee** - Industry-leading accuracy for qualitative research data.
- **US-Based Transcriptionists** - Native English speakers with academic research expertise.
- **HIPAA Compliant** - Full compliance with healthcare data privacy regulations.
- **IRB Ready** - Documentation and protocols ready for Institutional Review Board requirements.
<!-- - **SOC 2 Compliant** - Enterprise-level security standards. -->

## Statistics

- 8,000,000+ minutes of audio and video transcribed
- 500+ universities and institutions served in the United States
- 50+ languages supported
- 99% accuracy rate across all projects

## Services

### Transcription Services
Human transcription services for interviews, focus groups, lectures, and academic recordings. Verbatim and intelligent verbatim options available with timestamps, speaker identification, and custom formatting.

URL: https://www.thelai.com/transcription

### Translation Services
Professional human translation in 50+ languages. Cultural nuance preservation for academic publications and cross-lingual research studies.

URL: https://www.thelai.com/translation

### SRT/Subtitles and Captions
Timed subtitles and closed captions for video content. SRT, VTT, and other standard formats supported.

URL: https://www.thelai.com/srt

### De-identification Services
Removal of personally identifiable information (PII) from transcripts to maintain participant confidentiality and regulatory compliance.

URL: https://www.thelai.com/de-identification

### Spanish Transcription Services
Specialized Spanish language transcription with native Spanish-speaking transcriptionists.

URL: https://www.thelai.com/spanish-transcription-services

### Participant Recruitment Services
Research participant recruitment and management for qualitative studies.

URL: https://www.thelai.com/participant-recruitment-services

### Research Team Platform
Collaborative platform for research teams with project management, file sharing, and participant tracking.

URL: https://www.thelai.com/research-teams

## Target Customers

- University researchers and faculty
- Graduate students conducting qualitative research
- Government research agencies
- Healthcare research organizations
- Nonprofit research organizations
- Market research firms requiring human transcription

## Compliance and Security

- HIPAA compliant data handling
- IRB-ready documentation
<!-- - SOC 2 Type II certified -->
- SSL/TLS encryption for all data transfers
- Non-disclosure agreements with all staff
- Secure file transfer protocols
- Data retention policies aligned with research requirements

## Pricing

Competitive per-minute pricing with volume discounts available. Rush delivery options for time-sensitive projects.

URL: https://www.thelai.com/pricing

## Contact

- Website: https://www.thelai.com
- Get Started: https://www.thelai.com/get-a-free-account
- Sales: https://calendly.com/jhoban-thelai/30min

## Important Pages

- Home: https://www.thelai.com/
- About Us: https://www.thelai.com/about-us
- Transcription: https://www.thelai.com/transcription
- Translation: https://www.thelai.com/translation
- SRT/Captions: https://www.thelai.com/srt
- Pricing: https://www.thelai.com/pricing
- Security: https://www.thelai.com/security
- Privacy Policy: https://www.thelai.com/privacy-policy
- Terms of Service: https://www.thelai.com/terms
- Case Studies: https://www.thelai.com/case-studies